Effective Date: 18 September 2026

Welcome to Ojas Clinic.

By accessing or using https://ojasclinic.com/ and purchasing products through our website, you agree to comply with these Terms & Conditions.

Please read these terms carefully before using our website or placing an order.

1. About Ojas Clinic

Ojas Clinic is a skin and hair care clinic located in Jabalpur, Madhya Pradesh.

Our website provides information about our clinic, treatments, products, and services and may allow customers to purchase eligible products and contact us for consultations.

2. Website Use

You agree to use this website only for lawful purposes.

You must not:

• Use the website for fraudulent or unlawful purposes

• Attempt to gain unauthorized access to the website

• Interfere with the website’s security or functionality

• Submit false or misleading information

• Use the website in a manner that violates applicable laws or regulations

3. Product Information

We make reasonable efforts to ensure that product names, descriptions, images, prices, and availability displayed on our website are accurate.

Product packaging, appearance, labels, or other visual details may vary from the images displayed online.

Product availability may change without prior notice.

4. Orders

When you place an order through our website, you are requesting to purchase the selected products.

We reserve the right to accept, reject, or cancel an order where reasonably necessary, including in circumstances involving:

• Product unavailability

• Incorrect pricing or product information

• Incomplete customer information

• Suspected fraudulent activity

• Delivery limitations

• Applicable legal or regulatory requirements

If an order is cancelled after payment has been received, any eligible refund will be processed according to our Refund & Cancellation Policy.

5. Prices and Payments

All prices displayed on the website are in Indian Rupees (INR), unless otherwise stated.

Applicable shipping charges, taxes, or other charges, where applicable, will be displayed during checkout.

Payments may be processed through third-party payment service providers such as Razorpay.

Ojas Clinic does not store complete payment credentials such as CVV, UPI PIN, or full card information on its website.

6. Shipping and Delivery

Products will be delivered to the shipping address provided by the customer during checkout.

Delivery timelines, shipping charges, and applicable conditions are described in our Shipping & Delivery Policy.

7. Cancellation, Returns and Refunds

Order cancellations, returns, and refunds are governed by our Refund & Cancellation Policy.

Customers should review that policy before placing an order.

8. Medical and Product Disclaimer

Information provided on this website is intended for general informational purposes and does not replace professional medical consultation, diagnosis, or treatment.

Customers should follow the advice of an appropriately qualified healthcare professional regarding treatments and products.

Where a product requires a prescription or is subject to applicable restrictions, it will be supplied only in accordance with applicable laws, regulations, and clinic requirements.

9. Intellectual Property

The content of this website, including text, photographs, graphics, logos, designs, and other materials, is owned by or licensed to Ojas Clinic unless otherwise stated.

You may not reproduce, copy, modify, publish, distribute, or commercially use website content without appropriate permission.

10. Third-Party Services

Our website may use third-party services, including payment gateways, shipping providers, communication tools, hosting services, and analytics services.

Use of these services may be subject to the respective third party’s terms and policies.

11. Website Availability

We make reasonable efforts to keep the website available and functioning properly.

However, temporary interruptions may occur because of maintenance, technical problems, internet connectivity issues, or circumstances outside our reasonable control.

12. Limitation of Liability

To the extent permitted by applicable law, Ojas Clinic shall not be responsible for losses resulting from circumstances beyond its reasonable control, including interruptions or failures of third-party services, internet connectivity, payment services, or delivery services.

13. Changes to These Terms

Ojas Clinic may update these Terms & Conditions from time to time.

The updated version will be published on this page with a revised effective date.

14. Contact Us

Ojas Clinic
304, 2nd Floor, 15/1 Ojas Imperia
Near Rampur Square, Narmada Road
Jabalpur – 482001, Madhya Pradesh, India

Phone: +91 9522822111
Phone: 0761 3568156
Email: skinclinic.ojas@gmail.com